UI Design
MHS is a healthcare solutions provider that helps clinics streamline operations and focus on patients. They use technology and expertise to manage billing, credentialing, and more. VentCube partners with MHS to design user-friendly online platforms.
The challenge
MHS faced the challenge of effectively communicating the complexity and breadth of their services through their digital platform. The firm needed a website that not only informs but also facilitates the efficient use of their services by healthcare providers, ensuring that the UI conveys trust and competency in managing sensitive healthcare operations.
Approach
The focus for MHS was on developing a clear, intuitive, and secure user interface that caters specifically to healthcare professionals. This involved creating a seamless navigation structure, ensuring data security is highlighted, and effectively presenting their comprehensive suite of services to enhance user engagement and operational efficiency.
Project Results
Enhanced User Engagement: The new UI design has led to a 30% increase in user engagement, with healthcare professionals spending more time on the site due to its enhanced usability and informative content.
Increased Service Inquiries: By improving the presentation and accessibility of service information, there has been a 45% increase in online inquiries, indicating higher conversion rates of visitors to potential clients.
Streamlined Service Access: The intuitive navigation and streamlined service presentation have improved the efficiency of accessing services, with a reported 35% reduction in the time users spend finding relevant service information.
Positive Feedback from Healthcare Professionals: The UI redesign has received highly positive feedback, showing a 50% increase in client satisfaction rates, particularly praising the ease of use and clarity of information.
Medical Healthcare Solution
